The Refuge Spa Reviews
The Refuge
Spa Reviews
Diana McNeill2024-06-18Great place for a locals get away or party. Wonderful service from manicurists and masseuse. The drinks were pretty darn yummy too! Love the pool deck too. We were there in May and the weather was perfect. Highly recommend!Krystal Babcock2024-06-01Exceptional!!!! That says it all!!!Jackal2024-05-31I enjoyed a company spa party and their entire team was amazing! Mary Jane was my esthetician for my facial and she was so sweet, and knowledgeable. My entire treatment left me feeling refreshed and renewed. I love Refuge and highly recommend everyone to take a day to unwind here if you get the opportunity!Darby Mattinson2024-05-25My fiancé and I received the couples massage and it was much needed! Brad and Shamus were keen to pay attention to our problem areas and spent a lot of time loosening the knots. It was a great massage. Highly recommend either of these specialists. The amenities are fine enough but cannot compare to other spas in Reno. We used the outdoor pool and hot tub and it was sufficient enough for the time we had before the massage. I’d say come for the massage but not the amenities.Linda Felice2024-05-23Had wonderful experience here, as always. Great amenities available, and Brad gave a very relaxing massage. I felt so much better afterwards. Whole area very clean and welcoming. Staff pleasant and helpful. My favorite place in town for a massage.anna mariucci2024-05-23Love the spa. I had a great massage. Few hiccups checking in. Our sparkling wine was removed from the pool area when we were inside. $80 bottle. Offered me a couple of glasses for the loss. No food menu available to check prices. I will go backMelody Lewis2024-05-20Amazing spa experience paired with a beautiful day at the pool! I love this spa and look forward to returning. A couple points of feedback that would make this place even better- the massage rooms are too quiet and you cannot hear the music, it’s awkward and lends to talking during the massage versus meditation. Also, some paint needed in parts of the locker room :)Danielle Bathel2024-05-13Lindsay was great! She worked out all my knots and made me feel so relaxed. What an oasis! Great costumer service from the staff! I will be back :)Breana Neves2024-05-11Brad & Seamus were AMAZING! Both were extremely knowledgeable of what we needed of our massages and left us feeling brand newLinda Knaust2024-05-10I had the best facial of my life at the spa in the Renaissance in Reno! Mary Jane was my technician. It was the most relaxing, wonderful experience, and I have never had such incredible results from a single facial ever. I know if i could go there every week, my skin would continue to improve. Wow.
The staff was incredibly delightful. I felt like a queen! All the special touches were great, such as the tour, name on the locker, and button for assistance. The drinks and food were good too. The massage technique was fantastic as well. One if the best massages I've ever had. The spa was very clean and the decor was very nice. It was an experience I would recommend to anyone.
5-Stars
I had such a great time at this spa!
From the very beginning and all the way to check out. My husband got me a massage and a facial at this place and I was very impressed. I was relaxed the entire time. The staff were amazing! - Apryl, yelp review, 5-starsThe ambiance of the spa was really nice and relaxing.
My daughter and I decided to get a massage while we were in Reno. I searched a few spas online and Refuge was one of the only spa's that had a few last-minute appointments available, so I booked an appointment for a facial and massage. The spa is located on the top of the Renaissance Hotel. The ambiance of the spa was really nice and relaxing. - Dawn, Yelp review, 5-starsThis is my favorite spa in Reno!
It's super easy access to the parking lot, breakfast in the hotel is amazing and the spa is awesome! As soon as you get off the elevator for the spa you're greeted with an amazing smell of spa/eucalyptus and it only gets better from there! The free sauna and bar area are nice touches and the cocktails are hand crafted and delicious. - Katie, Google review, 5-starsAbsolutely would recommend this place!
Had a great experience and felt relaxed the entire time. The bathrooms and lounge area was beautiful. - Jalene Google review, 5-stars
The staff was incredibly delightful. I felt like a queen! All the special touches were great, such as the tour, name on the locker, and button for assistance. The drinks and food were good too. The massage technique was fantastic as well. One if the best massages I've ever had. The spa was very clean and the decor was very nice. It was an experience I would recommend to anyone.
5-Stars